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Relevance 7/10Prompting and EvaluationIntermediate6 min read
Helpfulness Score
Helpfulness scoring measures whether output is useful, clear, and actionably relevant.
Why it matters for annotators
Usefulness is a core quality target alongside safety and factuality.
Visual mental model
Prompt intent -> output utility scoring.
Examples (bad vs good)
Scenario: Real annotation scenario involving Helpfulness Score
Bad: Labeling quickly without applying project rubric.
Good: Applying rubric criteria, documenting rationale, and escalating uncertainty.
Common mistakes
- Skipping guideline details for edge cases.
- Applying inconsistent criteria across similar samples.
- Avoiding escalation even when uncertain.
Submission checklist
- Read the latest guideline update before each batch.
- Apply rubric dimensions explicitly in each decision.
- Escalate ambiguous items with concise rationale.