Retail Operations Manager

Job Title: Retail Operations Manager

Job Type: Contractor

Location: Remote

Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input.

Key Responsibilities:

1. Provide expert insights into retail operations, focusing on merchandising, inventory management, and e-commerce strategy.
2. Develop and analyze demand forecasting models to improve stock levels and reduce overstock situations.
3. Contribute to the creation and refinement of markdown strategy plans and competitive pricing matrices.
4. Evaluate and optimize omnichannel sales strategies to enhance the customer experience and drive revenue growth.
5. Collaborate with a team of retail experts to deliver high-impact, accurate data to AI training workflows.
6. Deliver clear, exceptionally written and verbal feedback on retail process documentation and training scenarios.
7. Stay updated on industry trends to ensure input reflects current retail best practices.

Required Skills and Qualifications:

1. 5-10+ years of experience in retail management, merchandising, inventory, or e-commerce leadership roles.
2. Strong command of demand forecasting, markdown planning, and pricing strategy in a retail context.
3. Deep knowledge of omnichannel and e-commerce operations, with a focus on data-driven decision making.
4. Exceptional written and verbal communication skills in English—this is essential for success in the role.
5. Demonstrated expertise in analyzing complex retail scenarios and providing actionable insights.
6. Ability to work collaboratively with other retail experts in a fast-paced, remote environment.
7. Proficiency with digital collaboration tools and documentation platforms.

Preferred Qualifications:

1. Experience training or mentoring teams within retail operations.
2. Background working with US/CAN/UK retail markets; exceptional candidates from Europe and LATAM also considered.
3. Familiarity with AI, data annotation, or process optimization projects.

Required Skills

• retail operations management
• merchandising
• inventory management
• e-commerce strategy
• demand forecasting
• markdown planning
• pricing strategy
• omnichannel operations
• data analysis
• data-driven decision making
• competitive pricing analysis
• process optimization
• ai data annotation
• digital collaboration tools
• documentation platforms
• written communication
• verbal communication
• team collaboration
• remote work
• training and mentoring
• industry trend awareness
• problem-solving